In a rapidly evolving digital landscape, innovation becomes the key to staying ahead in the market. Oman United Insurance Company (OUIC) recognized this imperative and took a groundbreaking step by partnering with Evokey to automate its business processes, making it the first insurance company in Oman to seamlessly operate through a user-friendly mobile application.
Oman United Insurance Company (OUIC) is a prominent insurance company in Oman, offering a wide range of insurance products and services, including marine insurance, work injury insurance, professional liability insurance (third party), professional malpractice insurance, and personal accident insurance.
Challenges faced by Oman United Insurance Company in the insurance industry
Oman United Insurance Company faced several challenges in the insurance industry, including increasing competition, complex regulatory requirements, manual processes leading to inefficiencies, and the need to provide personalized customer experiences.
The First Fully Automated Insurance Company in Oman
Oman United Insurance Company’s commitment to innovation and customer satisfaction propelled it to become the first insurance company in Oman to fully automate its business processes through mobile app and website. This transformation has not only improved internal efficiency but has also set a new standard in the insurance industry, positioning Oman United Insurance Company as a trailblazer in adopting technology to enhance the customer experience and aiming to streamline their business processes and enhance operational efficiency.
Evokey's Role in Insurtech Transformation
Evokey played a pivotal role in this InsurTech transformation, focusing on enhancing both the website and the mobile app with a new design that prioritizes user interface (UI) and user experience (UX). The result is a visually appealing and intuitively navigable platform that ensures customers can easily access and manage their insurance needs with just a few clicks.
Unlocking Accessibility: Anytime, Anywhere Insurance
The mobile application developed by Evokey empowers OUIC’s customers to access insurance services anytime, anywhere. This not only enhances customer convenience but also aligns with the modern lifestyle, where individuals seek solutions on the go.
Conclusion: A Digital Future for Insurance in Oman
In partnering with Evokey, Oman United Insurance Company has not only automated its business but has ushered in a new era for the insurance industry in Oman. The successful integration of technology not only differentiates OUIC in the market but also reinforces its commitment to providing innovative, accessible, and customer-centric insurance solutions.